Privacy Policy
Last updated: January 2026
1. Introduction
Bharat Market and Enterprise Grid ("we", "us", "our"), operated by Asktrio IT Solutions, is committed to protecting the privacy of every business owner, buyer, and visitor on our platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Bharat Market and Enterprise Grid you agree to the practices described here.
2. Information We Collect
- Account data: name, email, phone, company name, password (hashed).
- Business KYC: GSTIN, Udyam/MSME number, Startup India number, uploaded certificates.
- Business profile: address, sector, services, images, website, social handles.
- Usage data: pages visited, enquiries sent, saved companies, device and browser metadata.
- Communications: messages exchanged via the enquiry system and support tickets.
3. How We Use Your Information
- Create, verify and secure your account.
- List your business in our public directory (only fields you choose to publish).
- Route enquiries between buyers and verified sellers.
- Comply with legal, tax, and regulatory obligations under Indian law.
- Improve platform features, reliability, and fraud detection.
4. Data Sharing
We do not sell your personal data. Business contact information is revealed to another member only after a verified enquiry is submitted. We share limited data with trusted processors (hosting, email, analytics) under strict data-processing agreements.
5. Data Security
We use TLS in transit, encryption at rest, row-level access controls, and regular audits. KYC documents are stored in a private, access-controlled vault.
6. Your Rights (DPDP Act, 2023)
You may access, correct, or delete your personal data, withdraw consent, or nominate a representative. Contact bharatmsmeconnect@gmail.com to exercise any right.
7. Data Retention
We retain your data while your account is active and for up to 5 years after closure to meet legal and tax obligations.
8. Changes to This Policy
We will notify you of material changes by email or in-app notice at least 15 days before the change takes effect.
9. Contact
Grievance Officer: bharatmsmeconnect@gmail.com
Bharat Market and Enterprise Grid — An Asktrio IT Solutions Company.